Insights & case studies

Driving digital & AI innovation in five ambulance service trusts' Emergency Operations Centres

Delivering productivity, performance, financial, and cultural improvements for a 111 provider

Supporting delivery of a cost improvement programme in an ambulance service

Tethering fleet & optimising Make Ready in an ambulance service

Designing and implementing a teams-based working model in frontline ambulance road operations

Designing and implementing a teams-based working model in an ambulance Emergency Operations Centre

Developing a financial expenditure baseline of adult social care for a local council

Identifying and quantifying opportunities to improve an ambulance service’s resource utilisation across care homes

Developing insights on Continuing Health Care (CHC) funding and processes

The impact of the COVID-19 pandemic on operating capacity and efficiency of urgent & emergency care

Designing and supporting an ambulance service’s response to the COVID-19 pandemic

Supporting an emergency pathway transformation in response to COVID-19 pressures in an acute hospital

Supporting a major emergency care transformation in an acute hospital

Transforming an emergency care pathway by instilling operational discipline in an acute hospital

Supporting the transformation of a ‘transfer of care’ function in a health & social care system

Re-designing patient pathways to reduce ambulance handover delays

Supporting the re-design of an acute mental health service

Hospital strategy development