Engage with key stakeholders in the organisation required to implement and embed change
Work collaboratively in an iterative process of review and refinement
Taking a hands-on approach
Fully embed across organisational layers
Work alongside clients ‘on the ground’ in and out of hours
Proactively identify problems and barriers live, to review and rectify before they become a deeper issue
Driving operational discipline
Instil ownership and develop operational discipline across client teams
Review performance on a daily basis, agree steps to generate required improvements, and hold people to account on delivery
Tracking and reviewing progress
Review progress against KPIs with senior leaders on a weekly basis, identify potential bottlenecks, escalate issues and refine solutions where required
Embed initiatives through continuous process confirmation
Embedded and sustainable improvements
Processes, SOPs, and working practices more effective and efficient
People and ways of working more productive and aligned
