Ambulance services

Since 2018 TN have been supporting ambulance services to deliver a diverse range of programmes

Operations
Road operations
Station management
Control centres
Hear and treat
Hospital interface
Operations
Road operations
Station management
Control centers
Hear and treat
Hospital interface
Operations support
Fleet
Make ready
Workshops
Medicines management
Centralised functions
Education and training
HR
PMO
Finance
Centralised functions
Education and Training
HR
PMO
Finance

Across all areas of ambulance services, we have worked on four main types of programme:

  • Improving efficiency and effectiveness of operations, for example: frontline road operations, call centres, and supporting services such as Make Ready
  • Devolving services to the local level, giving individuals more ownership over their work and greater accountability for performance
  • Cost improvement programmes that align to NHS priorities whilst maintaining high quality of care
  • Integrating systems to enable organisations to work cooperatively to provide excellent quality of care to as many people in the local community as possible

Insights & case studies